Privacy Policy

1. Who we are and what this policy covers

Zediant Technologies Pvt. Ltd. ("Zediant," "we," "us," or "our") operates the website at www.zediant.com (the "Website").

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you browse the Website, submit an inquiry or request a quote, or contact us about our services.

This policy applies to information collected through the Website and related communications. Personal information processed for a client engagement, recruitment, or employment may be covered by a separate notice, contract, or policy.

2. Personal information we collect

Information you provide

Depending on how you use the Website, we may collect your first name, last name, email address, telephone number, country, and the contents of your message or engineering inquiry. If you contact us directly, we may also receive the information you choose to include in your communication.

Website and device information

We may collect browser type, version and language, operating system, pages viewed, access times, referring website address, and information collected through cookies, web beacons, or similar technologies.

Please provide only information relevant to your inquiry. Do not submit sensitive personal information unless we have specifically requested it and explained how it will be handled.

3. How we collect information

• Directly from you when you complete a Website form, request a quote, or contact us.
• Automatically through the Website, including through server logs, cookies, web beacons, and similar tracking technologies where used.
• From service providers that support Website hosting, operation, security, analytics, or communications, where those providers supply information to us.

The Website may use cookies, web beacons, or similar technologies to remember preferences, understand how visitors use the Website, measure traffic and trends, and support personalized content. Cookies are small text files stored by your browser; web beacons are small pieces of code that can help measure activity on a page. Where required, we will ask for your choice or consent before using non-essential cookies. You can manage cookies through your browser settings, although disabling some cookies may affect Website functionality.

4. Why we use personal information

We use personal information for purposes such as:

• Responding to questions, service inquiries, and quote requests.
• Communicating with prospective clients and managing related business discussions.
• Operating, maintaining, securing, and troubleshooting the Website.
• Understanding Website traffic and use, improving Website content, and measuring performance.
• Complying with applicable legal requirements and protecting our rights.

Where applicable law requires a specific legal basis or consent, we will rely on the appropriate basis and explain it when we collect the information.

5. Your choices and consent

You may browse parts of the Website without submitting personal information. Contacting us or requesting a quote may require you to provide contact details so that we can respond. You may choose not to provide optional information, but we may be unable to respond fully to your request.

Submitting a form does not by itself mean that you agree to unrelated marketing or other optional uses. Where we ask for consent, we will explain what it covers and how you can withdraw it. You may manage cookie choices through the Website's cookie controls, where available, or through your browser settings.

6. How we disclose personal information

We may disclose personal information when needed for the purposes described in this policy, including to:

• Website hosting, technology, security, analytics, marketing, and communications providers.
• Contractors or agents who perform services on our behalf.
• Professional advisers, regulators, courts, or other parties when required or permitted by law.
• A successor or transaction party if Zediant undergoes a business reorganization, merger, or transfer, subject to applicable requirements.

Service providers may process information only for authorized purposes and under appropriate confidentiality and data-protection terms. We do not authorize them to use personal information for their own unrelated purposes.

Our Website service providers process personal information in India. We do not transfer personal information collected through the Website outside India.

7. Retention and disposal

We determine how long to retain personal information by considering why it was collected, how long it is needed to respond to and manage an inquiry or related business records, operational and security needs for technical logs and analytics, and applicable legal or contractual requirements. We retain information only while those needs continue.

When information is no longer required, we delete it, anonymize it, or securely dispose of it in accordance with our retention and disposal procedures, subject to any applicable legal hold or obligation.

8. Access, correction, and other privacy requests

Depending on applicable law, you may have the right to request access to, correction of, deletion of, or other action concerning your personal information. You may also be able to withdraw consent where processing relies on consent.

To make a request, contact us using the details in Section 13. We may ask for information needed to verify your identity and locate the relevant records. We will assess and respond to requests within the time and limits required by applicable law.

9. Accuracy and data quality

Please provide information that is accurate, complete, and current. If your contact information or other information you provided changes, contact us to request an update.

We take reasonable steps to use personal information accurately for the purposes described in this policy. You can ask us to correct information that is inaccurate or incomplete, subject to applicable law.

10. How we protect personal information

We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or loss. Safeguards are selected according to the nature of the information and the risks involved.

No method of transmission or storage can be guaranteed to be completely secure. If you believe information submitted to us has been exposed or used improperly, contact us promptly using the details below.

11. Third-party websites

The Website may link to websites or services operated by third parties. Their privacy practices are governed by their own notices. We encourage you to review those notices before providing information to them.

12. Changes to this policy

We may update this Privacy Policy when our Website, information practices, or applicable requirements change. We will publish the revised policy on this page and update the effective date above. Where required, we will give additional notice or obtain consent before applying a material change to information already collected.

13. Contact us